Privacy Policy

This privacy policy statement describes how the operator of this website, Digital Media s.r.o., manages personal data and respects your privacy. Digital Media s.r.o. may modify this policy from time to time. Our site visitors and users are encouraged to check our privacy policy periodically. Any "personal information" (defined as any information that identifies the person to whom the information relates or could be used to identify, contact, or locate that person) that we collect and manage will be governed by this Privacy Policy, as amended from time to time. The wording of this policy changes from time to time. Please see the "Updating Your Personal Information and Privacy Settings" section for information about updating your data and settings. When we refer to "Digital Media," we mean the entity Digital Media s.r.o. that acts as the controller or processor of your data.

COLLECTION OF PERSONAL DATA

As a visitor to this website, you can engage in various activities without providing any personal information. However, when you register to use the Digital Media website and order products or services for the services to be provided to you, we may collect the following personal information from you:

  • Contact details such as email, name, surname, phone number or address
  • billing data such as ID number, VAT number, billing address, credit card type, credit card expiration date
  • information confirming your status as a student or teacher in case of purchase of software licenses for students or teachers
  • profile data and details of your purchases and the content you license from us.

Depending on the activity, some required information is mandatory, and some is optional. You must provide the mandatory information associated with an activity to be able to participate in that activity. As with most websites, when you use this site, Digital Media or sub-processors engaged by Digital Media may also collect certain technical or routing information from your computer to facilitate the use of this site and its services. For example, we may record various anonymized information such as browser type, device type, operating system, or processor speed. All this information is anonymized; we do not collect any information that would allow us to identify a specific person or link the data collected to your profile.

UPDATING PERSONAL DATA AND PRIVACY SETTINGS

Digital Media will provide information about how we handle your data upon request. If you wish to request this information, contact us.

HOW YOUR PERSONAL DATA IS USED

Digital Media collects your data to provide services, comply with our legal obligations, and improve our products and services. We do not sell or rent your personal information to third parties or share it with them in ways other than as set out in this Privacy Policy. Digital Media may use your information to:

  • Processing your orders and financial transactions
  • Sending order confirmation/subscription renewal
  • Registration of your rights, if any, to technical support from the supplier of the software or service you subscribe to or other benefits that may be available to registered users
  • Responding to customer service requests, questions and comments
  • Manage your account
  • Sending requested information about products or services
  • Sending you information about special offers and services from Digital Media and selected third parties
  • Administration of promotions and draws in which you participate and for notification of results
  • Investigation, prevention or action regarding illegal activities and/or breaches of conditions of service
  • Meeting research and product/service development needs and improving our website, services and offerings
  • Customising your user experience, including targeted services and offers

In certain situations, Digital Media may be required to disclose personal information in response to lawful requests by public authorities, such as to meet national security or law enforcement requirements.
When required to do so by law and when we believe disclosure is necessary to protect our rights, prevent litigation, protect your safety or the safety of others, investigate fraud, or respond to a government request.

SHARING INFORMATION WITH SERVICE PROVIDERS/REPRESENTATIVES

Digital Media uses one or more external credit card payment processing companies to process payments for goods and services. To our knowledge, these companies do not retain, share, or use personal information for any other purpose.
We do not sell or provide personal information to other companies to promote their products or services.

Your data is provided to the extent necessary to our suppliers of the software licenses you have ordered through us.

RETENTION OF DATA

We will retain your data for as long as your account is active, as long as your data is required for us to provide services to you, or as required to comply with our legal obligations. Please contact us if you wish to delete your account or request that we no longer use your information to provide services. We will respond to your request within 30 days. We will store and use your personal information to meet legal obligations, resolve disputes, and enforce contracts.

PROTECTION OF YOUR PERSONAL DATA

Personal data provided in connection with the use of this website is protected in several ways.

  • Your access to your account profile is available through a password and a unique customer ID that you choose. The password is encrypted. You must use a strong password containing both letters and numbers and must not disclose it to anyone.
  • Your personal information is stored on a secure server that can only be accessed by selected Digital Media staff and external personnel via a password.
  • Your personal information is encrypted each time it is transmitted to Digital Media.

We strive to protect the personal information we receive, both during transmission and after it is delivered. However, there is no 100% secure method of transmitting data over the Internet or electronically storing data. While we take into account the sensitivity of the personal data we receive, process and store, as well as the current state of technology to use to protect your personal data, we cannot guarantee its absolute security.

COOKIES AND TRACKING TECHNOLOGIES

This website may automatically collect information such as your Internet connection provider, browser type and version, operating system and device type, average time spent on our website, pages viewed, information viewed and other relevant static data when you browse. This information is sometimes referred to as web analytics or clickstream data.
We DO NOT combine this automatically collected information with other data we have from you.

  • A cookie is a small, unique text file that a website may send to your computer when you visit that page. We may use session cookies, which are terminated when the user closes their browser, or persistent cookies, which remain on the user's computer until they are manually deleted. Most web browsers may either notify you of the use of cookies or may offer to refuse to accept cookies altogether. If you do not want us to place cookies on your browser, you can set your browser to refuse them or to notify you when a website attempts to place a cookie on your computer. Rejecting cookies may impact your use of our website.